Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
How do I determine the correct shoe size?
We provide a detailed sizing chart on each product page. Since fit can vary by brand, we recommend measuring your foot from heel to toe and comparing it to our guide for the most accurate fit.
What is your return policy for footwear?
We offer a 30-day return policy for all unworn shoes in their original packaging. Please ensure the soles are clean and free of scuffs to qualify for a full refund.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your shoes sooner.
Are your shoes made from genuine leather?
Randy's Shoes offers a variety of materials including premium genuine leather, suede, and high-quality vegan alternatives. Material specifics are listed under the 'Product Details' section for each item.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to follow your package's journey to your doorstep.